Terms of service

Terms of Service

Last Updated: October 21, 2026

OVERVIEW

This website is operated by Snugella™. Throughout the site, the terms "we," "us," and "our" refer to Snugella™.

Snugella™ operates shopsnugella.com, offering products, information, and services to customers subject to the terms and conditions outlined below.

By visiting our website or purchasing from us, you agree to these Terms of Service ("Terms"), including any additional policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree with them, please discontinue use of our services.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products online.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you have the necessary permission from a parent or legal guardian.

You agree not to use our website or products for unlawful purposes or violate any applicable laws.

Any attempt to introduce viruses, malicious code, or interfere with our website's functionality is strictly prohibited.

We reserve the right to restrict access to our services if these Terms are violated.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or limit service where permitted by applicable law.

You may not reproduce, distribute, resell, or exploit any part of our website, content, or services without our written permission.

We may update, modify, or discontinue website features at any time.

SECTION 3 – PRODUCT INFORMATION

We strive to provide accurate product descriptions, images, pricing, and availability information.

However, product colours and appearances may vary slightly depending on your device's display settings.

We reserve the right to modify product descriptions, prices, or availability without prior notice.

Products may be available in limited quantities and may be discontinued at our discretion.

SECTION 4 – PRICING AND ORDERS

All prices displayed on our website are subject to change without notice.

We reserve the right to cancel or limit orders due to product availability, pricing errors, suspected fraudulent activity, or other legitimate reasons.

If an order is cancelled after payment has been collected, we will issue an appropriate refund.

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

SECTION 5 – SHIPPING AND DELIVERY

Snugella™ currently ships to customers in the United States and Canada.

Estimated processing and delivery times are provided in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs processing, or other circumstances beyond our reasonable control.

Please ensure your shipping information is accurate before completing your purchase.

For additional details, please refer to our Shipping Policy.

SECTION 6 – RETURNS AND REFUNDS

Refunds and returns are subject to our Refund Policy.

Customers may be eligible for a refund if an order is not delivered or arrives damaged or defective, subject to the conditions outlined in that policy.

Please review our Refund Policy before making a purchase.

Nothing in our policies limits your rights under applicable consumer protection laws.

SECTION 7 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use services provided by external companies.

We are not responsible for the content, privacy practices, or policies of third-party websites.

We encourage customers to review the terms and privacy policies of any external services they choose to use.

SECTION 8 – CUSTOMER FEEDBACK AND SUBMISSIONS

If you submit reviews, comments, suggestions, or other content to Snugella™, you confirm that you have the right to share that content.

You grant us permission to use, reproduce, and display submitted feedback for legitimate business and promotional purposes, subject to applicable privacy laws.

We reserve the right to remove content that is misleading, offensive, unlawful, or infringes upon the rights of others.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We encourage you to review our Privacy Policy to understand how your information is collected, used, and protected.

SECTION 10 – ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, availability, or shipping information.

We reserve the right to correct such errors and update information when necessary.

If an error affects an existing order, we will take appropriate steps to resolve the issue in accordance with applicable law.

SECTION 11 – PROHIBITED USES

You agree not to use our website to:

  • Engage in unlawful, fraudulent, or misleading activities.

  • Violate intellectual property rights.

  • Harass, threaten, or discriminate against others.

  • Transmit viruses, malware, or harmful code.

  • Collect personal information without authorization.

  • Interfere with website security or functionality.

We may restrict or terminate access to our services if these conditions are violated.

SECTION 12 – DISCLAIMER OF WARRANTIES

We strive to provide a reliable and secure shopping experience. However, we cannot guarantee that our website will always operate without interruptions, errors, or technical difficulties.

Our website and services are provided on an "as available" basis, subject to applicable law.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Snugella™ will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

This limitation does not apply where liability cannot legally be excluded or restricted, including applicable consumer protection obligations.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Snugella™ against third-party claims arising from your unlawful use of our website or your material violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

SECTION 16 – TERMINATION

We reserve the right to suspend or terminate access to our website or services if these Terms are violated.

Any obligations arising before termination will remain enforceable where applicable.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and other applicable store policies, constitute the agreement governing your use of our website and services.

SECTION 18 – APPLICABLE LAW

These Terms are subject to applicable laws and consumer protection requirements in the jurisdictions where Snugella™ operates and serves customers.

Nothing in these Terms limits any mandatory legal rights available to customers.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms of Service periodically to reflect changes in our business operations, services, or legal requirements.

Updates will be posted on this page with a revised date. Continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 20 – CONTACT INFORMATION

If you have any questions or concerns regarding these Terms of Service, please contact us.

Snugella™

Website: https://shopsnugella.com

Email: shopsnugella@gmail.com

We appreciate your trust and thank you for shopping with Snugella™!